A1 Quality Chimney Cleaning, Repair & Sweeping Toronto

STAY SAFE THIS WINTER

If you have a wood burning fireplace or stove, having it inspected and cleaned on a regular basis is essential.

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A1 Quality Chimney Cleaning & Repair
Toronto’s #1 Chimney Service Provider

A1 Quality Chimney is a full-service chimney company that has been serving homeowners in Toronto and surrounding areas for almost 40 years. We have received the Consumer Choice Award for Business Excellence for chimney services in Toronto, determined by independent survey for 2012, 2013 and 2015 and are the Homestars “Best Of” Award winners for the past four years.

Chimney cleaning, sweeping and general maintenance is essential to preventing fire and ensuring safe operation of wood, oil, coal and gas burning appliances. With over 60,000 customers, we service thousands of fireplaces, wood stoves, pizza ovens, gas fireplaces, furnaces and other heating appliances. Be it a small bungalow, large heritage home or condominium complex, we do it all. We’ve built our loyal customer base on professionalism, integrity, and consistent dedication to customer service.

When it comes to chimney repairs and chimney rebuilds we have decades of experience and are able to address any masonry issues that arise. Above the roof line, chimneys bear the brunt of our cold winters and hot summers and diagnosing and addressing masonry issues by tuckpointing, repairs and rebuilding is our specialty. Once you are ready for your repairs, we’ll get it done, on-time and on-budget.

Having been in the business for so long, most of our customers come back to us year after year. And so we strive to give you the best service we can and ensure you and your family are safe and warm.

Reviews

A-1 Quality Chimney Cleaning & Repair

4.9

Based on 58 reviews

Hugh Elliott

21:17 07 Oct 20

When the first technician was unprepared for the height of our chimney, A1 sent Owen to make it right immediately. Very... happy with both the cleaning by the first tech and installation of a mesh to keep critters out of our chimney cap (and falling into our fireplace)read more

wendy hiltemann

23:05 24 Sep 20

A job well done! Odene was supposed to come between 3 to 5 in the afternoon. He was at my door at 3:05, and got right... to it. I had a lot of nesting material in my chimney, and as I was shutting down it's wood burning capabilities, and switching to an electric logset, the mnfr recommended having the chimney cleaned and capped. Odene was friendly and efficient. He didn't get any dust distributed anywhere, and there was quite a mess up that chimney. We had to "jerry rig" the cap a bit, due to the oddities of a previous (not A1) repair, but the job got done to my satisfaction. I would definitely recommend A1, and Odene as well.read more

Rachel Adewoye

00:37 12 Aug 20

Amazing service and extremely professional! Owen went above and beyond to help with our chimney issues. He patiently... explained everything and took pictures to show us exactly what was done. I wouldn’t hesitate to call him again if we ever needed anything chimney related! Thanks again Owen!!read more

Susy P

00:40 16 Jul 20

Although they never actually came to perform any work on our home, I just wanted to take a minute to post a review... because of the exceptional advice and service that I received from Kelly on the telephone. After explaining my issue, a musty campfire smell coming from our gas fireplace that was converted from a wood burning fireplace about 4 years ago, we determined that there was nothing that could be done without taking the fireplace and liner apart. However Kelly suggested an alternative solution, that we open the window in the furnace room to equalize the air pressure inside the house with the air pressure outside the house - it’s 2 days later and the smell isn’t coming inside anymore!!! Kelly took the time to listen and determine the source of the issue and gave us a solution that worked at no cost! Thank you Kelly!!!read more

Gary Garland

16:59 24 Mar 20

Very professional from first contact with the company through to completion of the job. Owen, the repair rep, was very... friendly, experienced, knowledgeable and took the time to describe the problem, available repair options and pricing. Doesn't get much better than that!read more

wil mclean

22:11 11 Mar 20

Fantastic quality of work and service! Kelly and Owen were easy to communicate with right off the bat. After inspecting... our chimney Owen called and offered a solution that saved us money and time! It's rare that you'll find specialists that actually try to save you money when they could have gone to lengths to pad their pricing. Definitely appreciated! I'll be recommending their services to anyone else that asks!read more

Kathy A

19:05 27 Feb 20

I had an emergency situation with my chimney. Owen spent considerable time on the phone with me trying diagnose and... explain everything prior to determining an action plan which included referral to another company. Thanks to A1's dedication to their craft and their superior customer service, there was a quick resolution to the issue.read more

Ben Yue

14:17 18 Dec 19

Kelly discussed with me over the phone what my issue was and was able to assist me on the spot and send Owen to repair... the next day. I highly recommend A-1 if you have any issues with your chimney. Quality of work and customer service is amazing.read more

badal kaushal

17:15 30 Nov 19

Amazing customer service. Erin was so polite on the phone booking the appointment. Odene was exceptional in relating... to all of my questions and a very nice person to deal with. Also gave advice when asked about the type of grates to buy and wood to burn.. A great experience no hidden fees just delivered what they said they would!!read more

Thom Wigle

19:23 28 Nov 19

We were having issues with a gas “log set” fireplace in the house we moved into a while ago. When we operated it,... we could smell the exhaust from the fireplace in the house. I called many fireplace companies and chimney companies to find SOMEONE who could help solve the problem so we could enjoy the fireplace!Long story short, I called A1 and Kelly spent quite a bit of time to help troubleshoot the problem and provided helpful suggestions to resolve the problem. In the end, I think we will likely convert this fireplace BACK to a wood burning fireplace in the Springtime and will have A1 do that work for us.Thanks so much to Kelly for his patience and knowledge in helping me out with this. We will DEFINITELY use A1 when we convert to wood burning. I always appreciate working with people who want to understand FIRST what the situation is and THEN propose solutions rather than quickly assessing whether there’s an easy path to money before spending time with a potential customer. I look forward to working with A1 in the future!read more

Opportunity Employer

16:52 22 Nov 19

What a great job! From my initial communications with Kelly and even the owner Bob to technicians Ryan and Owen who... fixed our flue mechanism. Thanks guys for the great work and service all at a great price. I highly recommend this company, we will definitely be calling them every year from now on!read more

Kristian Bugante

17:15 11 Nov 19

We had one chimney to service and their technician Odene was very professional, friendly and imformative. While they... arrived outside of the scheduled time frame due to previous appointments requiring more work than anticipated as well as traffic to get from place to place, we were notified promptly about the late arrival so my wife and I could adjust as needed. Overall, the service was great and we will definitely be using A-1 for our future chimney requirements.read more

M Vee

14:08 29 Sep 19

Had the chimney swept last week. The technician that came was professional, expedient and above all neat. All was... done in under an hour. I’m giving five stars for their customer service. Although there was a scheduling mishap initially, they were able to recover quickly - passing the call to a manager and rectifying on the day of (actually sending someone within 30 minutes). I would recommend this company. My tip: make sure they have your right number. When I called they had my file but with an old number. They weren’t able to confirm the appt).read more

Lisa Patton

20:36 18 Sep 19

Outstanding service! Nathan went above and beyond. Courteous, prompt, tidy and thorough. Every step of service from... when Kelly picked up the phone to the finish of Nathan's work was A+.read more

Jocelyn Chamberland

13:54 14 Aug 19

Called them to book someone to come inspect my chimney (thought it was leaking). Based on my description of the issue... they actually recommended I have someone come and remove my gas insert to inspect it instead (turns out they were right and it wasn't a chimney issue). Appreciated that they took the time to talk to me about my issue and didn't try to sell me on any services that may not have been right for me.read more

Oksana Olrova

23:09 27 Jun 19

Kelly was great! He retuned my call promptly, answered all my questions went above and beyond to help us out on short... notice! Problem solved! I will defenatly use his services in the future.read more

D Schembri

20:30 01 May 19

Owen and his team did a fantastic job with the installation of a chimney cap/animal guard. Price was fair service was... prompt and pictures were taken and shown before and after the install. Thanks again will recommend to friends and family who are ever in the need of any chimney clean/repair services.read more

Stuart Selby

23:14 29 Apr 19

Fantastic experience today with Owen repairing our chimney. Our exterior flue liner had fallen down inside the... chimney, Owen quickly assessed the needed repairs and showed me photos to explain what he would be doing. He was very professional, kept me informed, answered all of the questions I had and cleaned the work area fully before leaving. The cost was exactly as quoted over the phone, even with what I think was a bit of extra effort to extract the fallen liner from inside the chimney. Couldn't be more pleased with today's repair, I'll be sure to use and refer others to A-1 Quality Chimney for any future chimney needs.read more

4raechel

16:14 23 Apr 19

I have to give Zach a rating of 7 Squirrels (10/10) for clearing out my chimney that had been sealed off by previous... owners and patiently reviewing the basics of fireplace operation for me!read more

D R

12:36 19 Apr 19

Wow! These guys really are the best. From the customer service over the phone, to the tech that visited our home. ... We were installing a gas fireplace and unexpectedly ran into a snag with a dirty chimney and stuck flue. I called A-1. They dispatched a crew in 15 mins from my phone call! Amazing. Service like this just no longer exists. Great work and thank-you!read more

David Beldam

18:13 07 Apr 19

First class service, squirrels got into our chimney and tore out the lining to make a nest, caused serious backup of... gasses from water heater into the house. A-1 came out right away, ready to work on day 1, got into the chimney and took out the blockage (yes saved baby squirrel in the process), allowing us to use our furnace (a god send in the winter). Literally the next day they were ready to go with a new chimney liner, extracted everything, installed new fasteners, literally a life saver and gave us a detailed tour of completed work. In a world of shady contractors, this firm is a unicorn.read more

Ashley Shamess

00:08 04 Apr 19

We just had Owen come and clean our chimney. He gave us such helpful answers to our questions. He was so knowledgeable.... i have a real fear of a house fire and he eased my mind with all my questions. And honestly, he was an all around nice guy. We will be using him for all our future chimney needs moving forward. Thanks again Owen!!read more

Futura Anthony

14:45 25 Mar 19

What a great bunch, going out of their way to get my job done right! Even took the time to get parts of my fireplace... damper custom made! SERVICE beyond what we expected...read more

Laura Karrei-Gupta

18:08 14 Jan 19

As new home owner, I had called for two chimney sweeps. Coincidentally, A1 Quality Chimney Sweep had already cleaned... our two chimneys for the previous owner weeks before we moved in. I had no idea, but they had my new home's record on file and let me know that there was no need for a cleaning. They also very patiently listened to an issue I once had with one of the fires (where some smoke blew down) and they told me what I had to do next time. They could have easily charged me for services I thought I needed, but instead were honest and patient on the phone and told me that no services were required at this time. Will definitely use them in the future! I'm very impressed.read more

Jamie Paul Rock

20:49 21 Nov 18

What a great bunch of people! I called them for help when the damper cover fell down out my my chimney. Kelly was so... helpful and called me right back. He said he would have a technician call me to try to help. Owen called and talked me through the repair on the phone. Incredibly helpful. I will give these guys all the business I can. You should, too.read more

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